The service to customer-expectation cycle has been spiraling down for decades. When service goes down, customer expectations go down with it…then service-offered achieves a new low and is met again with a new lower bar to clear. Each generation blames the next for their sloth, self-loathing, and stunted ambition. I was born in the mid-sixties […]
The Great Restaurant Labor Shortage…Will Be Over Shortly Read More »
Everyone knew that the pandemic would change people; the way they shop, eat, and live their lives, but we didn’t know how. Finally, all the opinion surveys and all the data collection are starting to give us enough information to plot a path forward. The people have spoken and what they said is “We want
Happy New Year: 2022 Restaurant Trends Read More »
I’m sure that you will agree that sandwiches are the greatest human invention of all time. Simply by putting some food in between two pieces of bread you combine seemingly unrelated ingredients into a delicious, handheld, portable meal. Since the birth of the sandwich, clever and hungry people have been experimenting, innovating, and inventing new
Sandwich Trends of the Future Read More »
The obvious motivation for a restaurant to take on delivery service is to build sales. Third party delivery platforms like GrubHub, UberEats and EAT24 are making it possible for restaurants to add delivery that don’t typically offer it. Simultaneously, those services add competitors to the fray as square footage allocated to dining space becomes less
Delivery: Is It Right For Your Restaurant? Read More »
A couple of decades ago, to open a healthy-option restaurant was suicide. Menus were often free of fat and full of lettuces, grains and juices. They came off as hippy food… Moosewood in Ithaca, NY or Greens and Knead Your Bread in San Francisco. Sugar and bread were still “ok” if not staples on those
Healthy Menus Are Here To Stay Read More »
The USDA estimates that more than 30% of all food is wasted in the US. Much of that happens in the production and distribution phases but still, the last few years have seen a huge trend in big name chefs tackling the problem of food waste in restaurants. It’s an issue that chefs and restaurant
Choose Ingredients Wisely to Reduce Food Waste Read More »
There are times where it seems everyone in the industry is talking about the same things. We’ve been keeping our ears to the ground and looking into the future as well. Here are the top food trends everybody will be talking about in 2019. CBD-infused Everything – Although still illegal under federal law, in the
9 Food Trends For 2019 Read More »
It’s obvious that the reason any restaurant might want to offer delivery is to build sales. Third party delivery platforms like GrubHub, UberEats and EAT24 are making it possible for restaurants to add delivery that don’t typically offer it. Simultaneously, those services add competitors to the fray as square footage allocated to dining space becomes
Restaurants Who Want to Start Delivery Read More »
Living in Atlanta, we all heard the buzz coming a year out from the 2017 opening of the new Mercedes-Benz Stadium. “Falcons and Atlanta United FC owner Arthur Blank is making concessions affordable!” The reaction was common: “Hmmm…makes sense. If I am not gouged on concessions prices, I might be willing to attend more games
What Restaurants Can Learn From Fan-Friendly Stadium Concessions Read More »
First let’s face the facts. We all search the internet to check out the restaurant scene anytime we visit a new city, or we are looking for a place for a celebration or we just want to try something new. Put the question in your search engine and the first things that pop up are Yelp
How Yelp and Other Review Sites Can Make or Break Your Restaurant Business Read More »
