Often, I run across restaurant managers who find that selling gift cards is more trouble than it’s worth. People want to buy gift cards during busy shifts, someone has to grab the cards out of the safe, no one can remember how to put credit on the card, or the envelopes are too hard to […]
5 Ways to Sell More Gift Cards This Holiday Season Read More »
In almost every scenario that requires motivation, we see more and more that cash gifts simply don’t work. Cash gifts don’t incentivize people to work harder because cash is the expected result of having a job. During the holidays, managers often become dependent on cash gifts to pay down their holiday debt. This creates conflict
5 Great Holiday Gifts for Your Managers that Aren’t Cash Read More »
We all know the importance of the first impression and how we’re impacted by someone’s appearance, demeanor and general interaction with us. Crowd review sites like Yelp and TripAdvisor have built companies that allow folks to vent their praises and critiques of service providers. Much of the commentary on these sites is about first impressions.
6 Things Your Host is doing to Turn Away Customers Read More »
