Best Practices

How Yelp and Other Review Sites Can Make or Break Your Restaurant Business

First let’s face the facts. We all search the internet to check out the restaurant scene anytime we visit a new city, or we are looking for a place for a celebration or we just want to try something new.  Put the question in your search engine and the first things that pop up are Yelp […]

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How to Properly Staff Your Restaurant for the Holidays

Let me begin by saying that staffing for the holidays is a year-round process.  Granting requested days off throughout the year and keeping your staff balanced between full and part time employees sets you up for a more flexible staff during the holidays. However, there are some additional things you can do to make sure

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How to Incorporate Food and Beverage into Co-Working Spaces

Co-working space is huge in the modern economy, with an estimated 3.8 million users worldwide by 2020. These spaces provide shared office space to small businesses, freelancers, and large corporations. They tend to charge a monthly fee, have abundant wifi, tons of meeting space, and offer networking events for their members. With a low barrier

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Becoming a Food Entrepreneur & Restaurateur: What You Should Know Before Taking the Leap

I’m 52 and have spent my entire career (save for a stint in the US Army for training to be a Reservist) in hospitality. My first job was as a dishwasher, and I have spent time in almost every restaurant position. Cook, server, bartender, runner, busser, chef, manager, general manager, area manager, vice president, owner.

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What is a Food Hall, And Why Do People Love Them So Much?

The first time I heard the term “food hall” I replied “…um…explain…” What I got was something similar to how a parent might describe a mall food court to a seven-year-old: “A collection of small restaurants, usually on the ground floor of a building with shopping, where typically seating is shared and no dining options

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Tip Credit Applied to Minimum Wage - Not as Evil as it Sounds

Tip Credit Applied to Minimum Wage – Not as Evil as it Sounds

Many people view tip credit as “just another way for the greedy restaurant owner to line their pockets with cash.” Servers often have the same opinion and feel like they are being taken advantage of. Ultimately paying a good wage and eliminating tipping would create a much easier world for all restauranteurs. There would be

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4 Quick Ways Restaurant Owners in Beach Towns Can Capitalize on Summer Vacationers

4 Quick Ways Restaurant Owners in Beach Towns Can Capitalize on Summer Vacationers

We’ve all heard the term “tourist trap.” When applied to restaurants, it’s generally a negative term that refers to places with high prices serving low quality versions of foods that made the area famous. Often these restaurants thrive because their customers are lured in by flashy signage, proximity to the main attraction or campy foods

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Worst Advice for Restaurant Owners

The Worst Advice We’ve Ever Heard for Restaurant Owners

As restaurant consultants, we are often in a position to offer advice…and to hear some zingers of both good and bad advice that restaurant owners have been given. As entrepreneurs, restaurant owners often seek advice from friends (whether in the industry or not), family members, vendors, and guests. Restaurant owners who need the advice are

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