2017 is already promising to be a very exciting and interesting year. We’ve noticed some trends in the industry that we hope choose to flourish and maybe we will even have a chance to help some of our clients with some of these amusing trends. Expanding to Fast Casual Instead of growing a restaurant group […]
So what is really expected of you on the web? Being a hospitality consultant would suggest that I have high expectations for most dining establishments and might even be considered a “food snob”. The truth is I enjoy eating at all types of restaurants from casual fast food to fine dining. I’ll give almost any
You Should be Able to Answer These 3 Questions About Your Restaurant’s Online Presence Read More »
Back of the house hiring can be an exhausting process that doesn’t always yield the results you were hoping for. As a restaurant manager, you might often find yourself interviewing people on the spot with little to no preparation or research done on the candidate. You are looking for a body to fill a position
Questions You Should Always Ask Your Kitchen Hires Read More »
If you Google “how to open a restaurant”, you’ll find a ton of information… much/most of it relevant and correct while STILL falling short of telling you what you need to know. I’m going to come at it from the angle of a restaurant consultant who sees concepts at all stages of their life cycle.
How to Open a Restaurant Read More »
Truly the best service involves giving your servers what they want: power. I believe folks are motivated by a combination of three things: Affiliation: approval from others… “please like me.” Achievement: simply a job well done. Power: including money, authority over others, and being envied. Let’s face it, servers in America view themselves as fallen
What’s the Best Table Service Model? [Hint: Give Power to the Servers] Read More »
