Hospitality Consulting

Restaurant Gig Labor – A Solution to the Great Resignation

Consulting, General, Hospitality Consulting, Kitchen Ops, Leadership, Menu, Service / By

Every day, local and national news agencies report on the state of the labor market. Governments anchor their discussion on unemployment rate, citing moving average trends or comparing today to a year ago. Business owners lament generational work ethic variances. Progressives blame a lack of career advancement opportunities while Conservatives blame liberal child rearing strategies […]

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The Great Restaurant Labor Shortage…Will Be Over Shortly

General, Hospitality Consulting, Random Stuff / By

The service to customer-expectation cycle has been spiraling down for decades. When service goes down, customer expectations go down with it…then service-offered achieves a new low and is met again with a new lower bar to clear.  Each generation blames the next for their sloth, self-loathing, and stunted ambition. I was born in the mid-sixties

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Restaurant Ambience

6 Pillars of Restaurant Ambience Management

Consulting, Hospitality Consulting, Leadership / By

When you think of ambience in a restaurant, or anywhere for that matter, you often consider things like music, lighting, temperature, smells, materials, and acoustics. Those are certainly components of great ambience (which, by the way, I learned can be spelled ambience or ambiance).  But in our series discussing a restaurants “LAMA” (lights, atmosphere, music,

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Where to Invest Your Money in Restaurants – Post-COVID

Consulting, Hospitality Consulting, Leadership / By

The tea leaves have settled and it’s time to read them: The Pandemic has provided a Petri dish in which to test third party delivery services like Grubhub, DoorDash, and Post Mates… and the verdict is in. According to Fortune Magazine, most (71%) of consumers prefer to order and pickup their takeout food from the

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Restaurant Business Plan: A Comprehensive Guide to Attract the Investors You Need

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In plain and simple terms, a restaurant business plan is a written document that outlines your restaurant’s goals and the means of achieving those goals while defeating potential challenges. It describes the nature of your business, background information, financial projections, and organizational techniques to govern your restaurant’s daily operations. A restaurant business plan is a

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Holiday Pop-Up Bar

Upgrade Your Bar into A Handcrafted Holiday Pop-Up Bar

General, Hospitality Consulting, Random Stuff / By

Pop-up themed events are a popular concept around holidays that tap into people’s love of celebrating and enjoying drinks in a festive atmosphere. Pop-up bars and restaurants have sprung up all over the U.S. in the last few years. But Christmas-themed pop-up bars featuring over the top décor, holiday-inspired cocktails, and nostalgic energy have attracted

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A Restaurant Consulting Firm Can Help Both Landlords and Their Tenants

Consulting, Hospitality Consulting, Leadership / By

Despite the troubles the global food industry is facing, restaurant tenants still have to pay rent. An NYC Hospitality Alliance Survey revealed that seventy-one percent of landlords would not waive portions of rent and that ninety percent of them would not formally renegotiate leases. Although landlords are aware of their restaurant tenants’ predicament, they still

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Ghost Kitchens: How Are They Driving Growth in the Restaurant Industry

Consulting, General, Hospitality Consulting, Kitchen Ops, Random Stuff, Service / By

It would be an understatement to say that the COVID-19 pandemic has made things challenging for restaurants. Many restaurants were forced to close their doors permanently. Others shut down temporarily and shifted their focus to takeout and delivery. During this chaotic period, a phenomenon known as the ghost kitchen has become increasingly popular. This trend

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How Hotel Restaurants Struggle to Compete with Free-Standing Restaurants

Consulting, Hospitality Consulting, Random Stuff / By

Restaurants are more than a little ubiquitous in our world, and if you’re a hotel owner, you likely already know the struggle of free-standing restaurants surrounding your property. With so many eateries located within walking distance from your hotel, getting your on-site restaurant to stand out from the crowd might raise a bit of a

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