It is possible that we have all underestimated the importance of a smile in connecting with others. We spent months craving the experience of dining in restaurants and once more interacting with humans only to discover that it is not the same when all those humans are wearing masks.
Connecting with Guests in a Mask Wearing Society Read More »
It’s the end of the 2020 Summer and COVID-19 is still running wild. Elections are on the horizon and, regardless of your political bent, moving left or right carries downsides that don’t quite feel great for the country as a whole. The only constant is uncertainty and restaurants continue to suffer mercilessly with no end in sight until a vaccine is imminent (no easy or automatic task) or herd immunity runs its course. So why on earth would it be a great time to START a restaurant?
Opening A New Restaurant…NOW?!? Read More »
By January 2020 the restaurant business was getting crowded and hyper-competitive. Since about 2009, on the heels of the worst recession in most people’s memory, restaurants around the country struggled and failed. Panera Bread, Chili’s, Cheesecake Factory, Seasons 52, and Red Lobster were suspiciously still standing while higher quality mom-n-pop concepts were crushed to dust by the downturn. The sub-prime mortgage business disgusted the public.
Can You Afford Consulting? Read More »
Unless you’ve been boycotting the steady stream of dreary news coming at us from all sides, you’ve probably heard how meal delivery services like Grubhub, Uber Eats, Door Dash, or even Postmates are struggling to turn a profit. On the delivery company’s side, their models are proving unsustainable despite the pandemic’s effect on delivery demand.
How to Configure Your Restaurant for Curbside Pickup Read More »
We’ve put together an all-American Memorial Day dinner for the whole family. Follow these directions and you’ll be surrounded by happy faces and full bellies!
Memorial Day Recipes Read More »
As states begin to allow businesses to reopen, most in 3 phases of lessening restrictions, all restaurant owners are scrambling to decide what to do. Questions like “can I afford to reopen my dining room with only 10% capacity”, “when will we go to phase 2 and phase 3”, “is there a possibility that I
How to Reopen Your Restaurant – Safely and Profitably Read More »
Whether you have been doing delivery since you opened, or you have recently launched a delivery program due to a global pandemic, there are five incredibly common mistakes we see restaurateurs making. Selling food that does not travel well. When your chef puts up a plate in the kitchen, you know that food will be
What You Should Not Be Delivering: 5 Common Delivery Mistakes to Avoid Read More »
In my last blog, I outlined a step by step process for preparing to reopen your restaurants. Getting a handle on your finances, applying for aid and re-engineering your business to be bulletproof are all important tasks that need to get done, but it looks like that still is going to leave us with a
Staying Sane While You Wait Read More »
In the last few weeks, I have had some very difficult conversations with a lot of restaurant owners that I consider not only clients but friends. I’ve listened to them as they have made hard decisions to close one or all of their locations, worried about their employees while understanding that they could not financially
What Do We Do Now? Creating a PLAN to Reopen Read More »
“Official” direction regarding how restaurants should – or are allowed – to handle COVID-19, changes by the hour. Takeout only, limited hours, limited dining-in configurations, disposables only, close for business, limited menus, shift to delivery model, make hand sanitizer instead, etc. – it’s tough to get any momentum when the message changes…and we know everyone
Coronavirus / COVID-19 – Advice for Restaurant Owners Read More »
